Shipping and Handling Information
General Shipping: All orders will be shipped via USPS and UPS GROUND (domestic, and over sized items only) unless otherwise requested. UPS contains insurance up to $100.00.
All orders will be processed within 2-4 business days of receipt of order. On a rare occasion, if a product becomes backordered we will ship upon availability or refund your payment. We will notify you if your item is backordered.
Payment: May be made by using PAYPAL, CASHIERS CHECK OR MONEY ORDERS (NO PERSONAL CHECKS). NO COD SHIPMENTS!
International Orders: Once your package leaves the US, Icing on the Cake, Inc. is no longer responsible for the contents of your package. Items will be sent USPS Priority Express International which contains tracking and insurance. Please contact us for shipping rates on a per order basis. Icing on the Cake, Inc is not responsible for any additional charges which may be applied, i.e. duties and or taxes.
Gifts: Due to U.S. Postal Regulations, we cannot send packages overseas marked as "gift."
Tracking Numbers: You will receive an e-mail containing a tracking number once your order has shipped.
Fax Orders: While we encourage you to order from this Web site, we also offer fax orders. If you see a product you wish to purchase, please print this form, and fax back to us. We will calculate shipping charges accordingly, and send back the total for your approval.
WE NO LONGER SHIP TO BRAZIL DUE TO ISSUES WITH BRAZILS CUSTOMS AND IMPORT FEES.
ICING ON THE CAKE RESERVES THE RIGHT TO WITHDRAW OR CHANGE ANY INFORMATION TO OUR WEB SITE WITHOUT PRIOR NOTIFICATION.